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One Box Storage
Frequently Asked questions

Self-storage offers numerous benefits, including decluttering your home, providing extra space during a move, securely storing valuable items, and more. They are also great for college students, contractors, and businesses.

The cost of self-storage varies based on unit size and features. View our unit sizes and prices for more details.

As long as your unit is available, you can move in immediately.

You must be at least 18 years old to rent a storage unit.

Yes. We require a fifteen-day notice.

Our facilities offer access hours between 6:00 am and 10:00 pm. 24/7 access available on an individual basis with an additional fee.

Yes. We require a government-issued photo ID like a driver’s license or state ID.

We highly encourage you to set up to have your payments automatically deducted from your debit or credit card to avoid late fees or missed payments. You can also make payments online in your tenant portal using your debit or credit card. We accept Visa, MasterCard, and Discover.

Our facility offers 24-hour surveillance, gated keypad entry, well-lit premises.

Check out our Sizing Guidelines section to determine a size that fits your needs.

Yes, you can transfer to a different unit size within three days of your move-in date, subject to availability.

Unfortunately, we do not offer climate-controlled units at this time.

  • You are responsible for insuring the items in your storage unit. You may purchase insurance through our tenant insurance provider, Storage Protectors, during the rental process or upload a copy of your own insurance coverage. You will have three days from the day you sign the rental agreement to provide proof of insurance. If you do not provide proof of insurance coverage within three days, we will automatically add insurance through Storage Protectors to your account.

Yes. Our enclosed large 12′ x 30′ and 12′ x 40′ units are perfect for storing a car, motorcycle, industrial equipment, boat, camper, trailer, motor home, and RV. Our door height is 13′ tall.

Contact our office for assistance in retrieving your gate access code or obtaining a replacement lock. A fee of $75 will be charged to cut the disc lock and issue a new lock.

Hazardous materials and illegal items are strictly prohibited. Please get in touch with us if you have any questions about what is prohibited.

We do not offer advanced reservations. Your rent may be prorated based on your move-in date.

Yes. Contact us for more details about our special pricing programs.

Our units are regularly inspected and maintained to ensure they meet high standards of cleanliness and security.

No. You can rent month-to-month. If you rent in the middle of the month, your rent is prorated for that month. We do not require long-term leases, but we do offer discounts for long-term leases. Contact us for more details.

After you complete your rental agreement, you will receive a personal security gate code allowing 24-hour access to your storage unit.

Yes, refer a friend or family member to us and receive a $25 credit toward your next month’s rent payment once that friend or family member rents a unit and completes the first storage payment on-time.

Yes. Our facility is perfect for contractors and businesses that need to store tools, bulky equipment, and building supplies.

Yes. If you are running out of space to store inventory at home or in the office, our storage facility has a storage unit for you. Rent a storage unit to avoid relocating your business to a larger location as your business grows. One Box Storage offers easy drive-up storage units of all sizes to meet your needs.

If you have insurance through our insurance partner, Storage Protectors, you can visit their website at www.storageprotectors.com or click here to file a claim

Please complete the contact form under the Contact Us tab or email us at info@oneboxstorage.com and someone will get back to you as soon as possible.

You will receive an invoice around the 25th of the month for the upcoming month. Payments are due on the 1st of the month. If your payment is not received by the 6th of the month, you will be charged a $20 late fee, an overlock will be placed on your unit, and One Box Storage will assume ownership of the items in your unit.

Every tenant will be charged a one-time administrative fee of $25. This administrative fee is added to your first payment. One Box Storage does not charge any type of security deposit.

Yes. For a single motorcycle, a 10’ x 5’ storage unit should be adequate. However, you will need a larger unit if you plan to store more than one motorcycle.

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